Case Study:Centralized Vision
Case Study:Centralized Vision
Problem
Statement
Managing virtual remote surveillance services can be difficult and there is a need for a platform that can efficiently manage remote surveillance services, as existing solutions are often fragmented, difficult to use and lack the necessary features. A comprehensive platform is needed to simplify the management of virtual remote surveillance services while ensuring advanced functionality, security and ease of use.
Centralize Vision provides live, remote monitoring services by leveraging their customers technology to take a pro-active approach to the safety and security of their facility.
Our Process
Discovery Phase
UX/UI Phase
Development Phase
Our Process
Discovery Phase
UX/UI Phase
Development Phase
Project Duration
Ongoing
90+ screens
User Research
User research is the phase in which we start planning the project and do the research of all the information in order to make a vast analysis, synthesis and to create insights to solve the user’s needs. This is how we can provide optimal results that allow our customers make important business decisions and give them the confidence they need.
User Persona
Bill Jones
Demographics:
- Age: 40-55
- Gender: Male
- Married with two kids
- Education: Bachelor’s or Master’s degree in business or related field
- Bill is the owner of a medium-sized manufacturing company that operates around the clock.
- As the owner, he is responsible for the safety and security of the building and the employees, as well as protecting the company’s assets.
Goals:
- Ensure the safety and security of the building, employees, and assets.
- Reduce the risk of theft or damage to the facility and assets.
- Maintain regulatory compliance.
- Increase operational efficiency and productivity.
Frustrations:
- Limited time to physically be present at the facility.
- Inability to monitor the facility and assets remotely.
- Lack of knowledge or expertise in security and monitoring systems.
Influences:
- Bill seeks information from his friends and family and values their recommendations.
Personality:
- Bill is a confident, organized, and tech-savvy person.
- He is always on the go and values her time, so he wants a virtual remote surveillance service that is efficient, reliable, and easy to use.
- Bill is a problem-solver and wants to be in control of his business’s security without compromising his daily routine.
Technology:
- Bill is well-versed in technology and uses various apps and tools to manage his business remotely.
User Flow
User Flow reflects user’s progress from the launch of the application to the discovery of all functionalities in the app and doing some actions.