The current educational platforms do not offer a comprehensive solution for live classes, which poses a significant challenge for both instructors and students. There is a need for an educational online platform that enables instructors to offer live classes and allows students to participate in real-time learning activities. This platform should be user-friendly, reliable, and feature-rich, to enhance the quality of online education and support the growth of the online learning community.
User research is the phase in which we start planning the project and do the research of all the information in order to make a vast analysis, synthesis and to create insights to solve the user’s needs. This is how we can provide optimal results that allow our customers make important business decisions and give them the confidence they need.
- Age: 35 – 45
- Gender: Female
- Occupation: High school science teacher
- Education: Bachelor’s degree in education, Master’s degree in science education
- Location: Suburban area
- Rachel is a busy mother of two young children who enjoys teaching. She is constantly looking for ways to improve her skills and knowledge, both for personal and professional development.
- To offer engaging live classes to her students to enhance their learning experience.
- To provide personalized attention and feedback to students during live classes.
- To increase student engagement and participation in online learning.
- To streamline her lesson planning and grading process with the help of online tools.
- To stay up-to-date with the latest teaching techniques and trends in science education.
- Limited access to technology and equipment.
- Balancing teaching responsibilities with personal life.
- Finding the right platform that offers a variety of features for live classes and supports her teaching style.
- Rachel is influenced by her peers, who also value continuous learning and personal development.
- She also follows social media influencers who provide valuable tips and advice on different topics.
- Rachel is a highly motivated and organized individual who values efficiency and convenience.
- She is a quick learner and enjoys engaging with others in a collaborative learning environment.
- Rachel uses her smartphone to check emails and social media, her tablet to read books and watch videos, and her laptop to work and communicate with colleagues.
User Flow reflects user’s progress from the launch of the application to the discovery of all functionalities in the app and doing some actions.